/* Hallmark component scope: inherit the v5 paper, Archivo and cobalt world.
   Support opens only by request. No attention pulse, face, presence dot or reply-time claim. */
.support-launcher {
  position: fixed;
  right: 24px;
  bottom: max(24px, env(safe-area-inset-bottom));
  z-index: 65;
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 48px;
  padding: 11px 18px;
  border: 1px solid var(--color-rule);
  border-radius: var(--radius-pill);
  background: var(--color-card);
  box-shadow: var(--shadow-raised);
  color: var(--color-ink);
  font-size: var(--text-base);
  font-weight: var(--weight-semibold);
  cursor: pointer;
}
.support-launcher svg {
  width: 22px;
  height: 22px;
  color: var(--color-accent-lifted);
}
.support-chat {
  --support-enter: 440ms;
  position: fixed;
  inset: auto 24px 24px auto;
  margin: 0;
  padding: 0;
  width: 410px;
  max-width: calc(100vw - 32px);
  height: 650px;
  max-height: calc(100dvh - 48px);
  border: 1px solid var(--color-rule);
  border-radius: var(--radius-lg);
  background: var(--color-card);
  color: var(--color-ink);
  box-shadow: 0 20px 70px color-mix(in oklab, var(--color-ink) 18%, transparent);
  overflow: hidden;
  color-scheme: inherit;
  font-family: var(--font-ui);
  font-size: var(--text-base);
  line-height: 1.5;
}
.support-chat::backdrop {
  background: color-mix(in oklab, var(--color-ink) 8%, transparent);
}
.support-chat[open] {
  display: flex;
  flex-direction: column;
}
.support-head {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 20px 20px 16px;
  flex: none;
}
.support-mark {
  width: 26px;
  height: 26px;
  color: var(--color-accent-lifted);
  flex: none;
}
.support-heading {
  flex: 1;
  min-width: 0;
}
.support-heading h2 {
  font-size: var(--text-lg);
  line-height: 1.2;
  letter-spacing: -0.025em;
  font-weight: var(--weight-bold);
}
.support-heading p {
  font-size: var(--text-sm);
  color: var(--color-ink-2);
  margin-top: 3px;
}
.support-close {
  border: 0;
  background: var(--color-paper-2);
  width: 44px;
  height: 44px;
  border-radius: var(--radius-pill);
  display: grid;
  place-items: center;
  cursor: pointer;
}
.support-close svg {
  width: 20px;
  height: 20px;
}
.support-body {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 12px 24px 24px;
  overscroll-behavior: contain;
  scrollbar-width: thin;
  scrollbar-color: var(--color-ink-2) var(--color-paper);
}
.support-body h3 {
  font-size: var(--text-xl);
  font-weight: var(--weight-bold);
  line-height: 1.15;
  letter-spacing: -0.025em;
  text-wrap: balance;
  margin: 14px 0 10px;
}
.support-intro {
  color: var(--color-ink-2);
  max-width: 31ch;
}
.support-prompts {
  display: flex;
  flex-direction: column;
  gap: 9px;
  margin: 24px 0 18px;
}
.support-chat button,
.support-chat a,
.support-launcher {
  touch-action: manipulation;
  -webkit-tap-highlight-color: transparent;
}
.support-option,
.support-action,
.support-send,
.support-link,
.support-submit {
  font: inherit;
  font-weight: var(--weight-semibold);
  cursor: pointer;
  min-height: 44px;
  border-radius: var(--radius-md);
  padding: 10px 14px;
  border: 1px solid transparent;
  text-decoration: none;
}
.support-option {
  text-align: left;
  background: var(--color-paper-2);
  color: var(--color-ink);
}
.support-link {
  background: transparent;
  color: var(--color-accent-lifted);
  padding-left: 0;
  padding-right: 0;
  text-decoration: underline;
  text-underline-offset: 4px;
}
.support-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 16px;
  margin-top: 14px;
}
.support-action {
  background: var(--color-paper-2);
  color: var(--color-ink);
  display: inline-flex;
  align-items: center;
}
.support-primary,
.support-submit,
.support-send {
  background: var(--color-accent);
  color: var(--color-accent-ink);
}
.support-message {
  margin: 18px 0 26px;
  overflow-wrap: anywhere;
}
.support-speaker {
  display: block;
  font-weight: var(--weight-semibold);
  font-size: var(--text-sm);
  margin-bottom: 7px;
  color: var(--color-ink-2);
}
.support-message p {
  white-space: pre-wrap;
}
.support-message[data-support-user] {
  background: var(--color-paper-2);
  border-radius: var(--radius-md);
  padding: 12px 15px;
  margin-left: 28px;
}
.support-message[data-support-user] .support-speaker {
  color: var(--color-ink-2);
}
.support-sources {
  display: block;
  font-size: var(--text-sm);
  color: var(--color-ink-2);
  margin-top: 16px;
}
.support-source {
  display: block;
  text-align: left;
  font-size: var(--text-sm);
  padding-top: 7px;
  padding-bottom: 7px;
}
.support-compose {
  padding: 12px 20px 18px;
  flex: none;
  background: var(--color-card);
}
.support-input-row {
  display: flex;
  align-items: flex-end;
  gap: 10px;
}
.support-input-row textarea {
  flex: 1;
  min-width: 0;
  height: 48px;
  resize: none;
}
.support-chat input,
.support-chat textarea {
  font: inherit;
  font-size: var(--text-base);
  border: 1px solid var(--color-ink-2);
  border-radius: var(--radius-md);
  background: var(--color-paper);
  color: var(--color-ink);
  padding: 11px 12px;
  caret-color: var(--color-accent-lifted);
}
.support-chat input::placeholder,
.support-chat textarea::placeholder {
  color: var(--color-ink-2);
  opacity: 1;
}
.support-send {
  width: 48px;
  height: 48px;
  padding: 12px;
  display: grid;
  place-items: center;
  flex: none;
}
.support-send svg {
  width: 20px;
  height: 20px;
}
.support-compose label {
  display: block;
  font-size: var(--text-sm);
  font-weight: var(--weight-semibold);
  margin-bottom: 7px;
}
.support-preview {
  color: var(--color-ink-2);
  font-size: var(--text-xs);
  margin: 0;
  padding: 10px 20px 14px;
  text-align: center;
  flex: none;
}
.support-compose + .support-preview {
  padding-top: 0;
}
.support-human {
  font-size: var(--text-sm);
  display: block;
  margin-top: 6px;
}
.support-chat :disabled {
  opacity: 0.58;
  cursor: wait;
}
.support-error {
  font-size: var(--text-sm);
  margin-top: 8px;
  color: var(--color-ink);
}
.support-ticket {
  margin-top: 22px;
}
.support-field {
  display: grid;
  gap: 7px;
  margin-bottom: 18px;
}
.support-field label {
  font-weight: var(--weight-semibold);
  font-size: var(--text-sm);
}
.support-field textarea {
  min-height: 104px;
  resize: vertical;
  max-height: 200px;
}
.support-check {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 44px;
  margin-bottom: 16px;
  cursor: pointer;
}
.support-check input {
  accent-color: var(--color-accent-lifted);
  width: 20px;
  height: 20px;
  margin: 0;
}
.support-submit {
  width: 100%;
}
.support-delivery {
  margin: 24px 0 12px;
}
.support-delivery dt {
  font-size: var(--text-sm);
  color: var(--color-ink-2);
  margin-top: 16px;
}
.support-delivery dd {
  margin: 5px 0 0;
  overflow-wrap: anywhere;
}
.support-delivery ~ .support-link + .support-action {
  margin-left: 12px;
}
.support-article p + p {
  margin-top: 18px;
}
.support-chat [hidden] {
  display: none !important;
}
.support-chat button:active,
.support-launcher:active {
  transform: translateY(1px);
}
.support-chat :focus-visible,
.support-launcher:focus-visible {
  outline: 2px solid var(--color-accent);
  outline-offset: 3px;
}
@media (hover: hover) {
  .support-option:hover,
  .support-action:not(.support-primary):hover,
  .support-close:hover,
  .support-launcher:hover {
    background: var(--color-paper-2);
    border-color: var(--color-ink-2);
  }
  .support-primary:hover,
  .support-submit:hover,
  .support-send:hover {
    background: var(--color-accent-hover);
  }
  .support-link:hover {
    color: var(--color-accent-lifted);
    text-decoration-thickness: 2px;
  }
}
@media (max-width: 600px) {
  .support-launcher {
    right: 16px;
    bottom: max(16px, env(safe-area-inset-bottom));
  }
  .support-chat {
    inset: auto 8px max(8px, env(safe-area-inset-bottom)) 8px;
    width: auto;
    max-width: none;
    height: min(720px, calc(100dvh - 16px));
    max-height: calc(100dvh - 16px);
  }
  .support-head {
    padding: 17px 16px 13px;
  }
  .support-body {
    padding: 10px 20px 20px;
  }
  .support-compose {
    padding: 10px 16px 8px;
  }
  .support-preview {
    padding-bottom: 12px;
  }
}
@media (prefers-reduced-motion: reduce) {
  .support-chat {
    --support-enter: 0ms;
    scroll-behavior: auto;
  }
  .support-chat button:active,
  .support-launcher:active {
    transform: none;
  }
}

.support-chat *,
.support-launcher {
  box-sizing: border-box;
}
.support-chat h2,
.support-chat h3,
.support-chat p {
  margin: 0;
}
.support-chat h3 {
  margin: 14px 0 10px;
}
.support-chat .support-heading p {
  margin-top: 3px;
}
.support-chat button {
  color: inherit;
}
.support-chat .support-link {
  color: var(--color-accent-lifted);
}
.support-chat .support-primary,
.support-chat .support-submit,
.support-chat .support-send {
  color: var(--color-accent-ink);
}
.support-chat .support-actions {
  margin-top: 6px;
}
.support-article li,
.support-message li {
  margin: 8px 0;
}
.support-article p,
.support-message p + p {
  margin-top: 12px;
}